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My daughter's monument was finally delivered on 7/16 and we were able to have installed shortly thereafter. Please let the craftsman know that my husband & I were very impressed with the monument and are very pleased; it's stunning. Also, thank you to you as well for working with me throughout this time – your kindness is so very much appreciated. I will be looking through your online store to see if I can find a monument for my husband and me, so that when we leave this earth and join our daughter something can remain in our memory.
This evening I received an email from your company requesting comments about my purchase of a monument from your company. Of course I was happy to provide you with my comments! But while writing my comments, it occurred to me that I should also write to you and let you know that not only was I very, very happy with the monument that we purchased but that I was particularly impressed by a customer service employee of yours as well — Salina Lee
She was an absolute delight to work with and she was totally committed to getting every detail exactly as we wanted it! We couldn't have asked for a better "helper" than Salina! I know that she even emailed us several times in her off hours to keep things flowing smoothly! And she was very quick to answer any questions or concerns we had! When I emailed her, I always received a reply very quickly! She also sent us updates regularly.
She did an excellent job! I just wanted you to know that you have an IDEAL employee in Salina! And if anybody is due a raise in their pay, it would be Salina!! I'm sure she HAS to be one of your best employees!! She's well deserving of every dollar you pay her and then some!
Please accept my sincere thanks for the beautiful monument for my son, Josh, and for a job well done by Salina!
I wanted to let you know that the monument was installed on Saturday and we held a service for the family to bless the monument. The Father said he has never seen anything like it. Everyone there thought it was absolutely beautiful.
Words can't express our thanks to you. We could never have created this without your help. We could never have had this done before Christmas without you. It really meant alot to Josie to be able to present the monument to her family before Christmas. It is a wonderfully beautiful tribute to Vanessa. You have been so very helpful and your carveman's tallent is unbelievable. Please don't hesitate to use us as a reference. We would be happy to supply pictures of the complete and installed monument.
Carolyn & Josie
my sales representative was wonderful and sympathetic at my time of sorrow .Her name was Ana and she was so helpful and wonderful to deal with . My monument is absolutly beautiful !! I looked around for a better price and could not find one . The engraving was also perfect. I would recommend this company to anyone . Thank you so much .
Salina was great to work with- constantly answering questions and tweaking the final design until we were satisfied. Delivery was smooth and the stone was very nice. We loved having the extra engraving on the back.
The first 3 containers arrived well.It was a very good packing.The monuments, which I saw so far, are very good.Thank you very much.
New York, Tino Schettler
Thank you for the really great JinTeng! I like the quality very much, and already two people from my past have gotten back in touch because they saw it.
We have had more than 1000% value from you.
Seldom do you find such a talented mausoleum designer and craftsman in the one. Your work is extraordinary.
Everything you have sent me has exceeded my expectations, I trust your judgment completely...and there aren't many people I can say that to.
It's rare to find a monument factory that is able to combine both craft and design that hits the mark on the Arts & Crafts philosophy. You obviously have...your monument products are great.
We are long overdue in saying thank you for being so easy to work with and producing a beautiful, high quality of products.
Overall, though, I am pretty satisfied.
I am sending this note of appreciation for the help that SALINA has provided me in order to purchase a family headstone for the HAWKINS family.
We have a family plot for six into which the first burial occurred in the year 1959. Now, fifty years later we are finally purchasing the headstone. This is a very important event for my family and a formal grave site ceremony is being planned for the unveiling.
I was very hesitant to purchase a headstone over the Internet, however, SALINA was available to answer my every question. To every question that I asked via email in the evening of my time zone, there was a response from SALINA in the morning when I awoke. SALINA was very patient to my many requests for drawings and dimensions in order to make sure that I was comfortable that my order was understood. She explained the process to me and keep me informed. Additionally, your pricing was better than what was quoted from local companies.
I send my personal thanks to SALINA and because of my interaction with her (and assuming the safe delivery of the headstone to the US), I will be recommending Offerstone to others.
Donna (HAWKINS) Gardner
Hi Salina! I got your stone and want to say many thanks for all you did for me and my family. We really appreciate your business since it is well done. Thanks again and best regards A.Y.
Hi Salina, I just wanted to thank you for my monument. It looks very nice I like it alot. Its already up .with flowers too. Again thank you so much. percilla alicea
Hi Jim and Salina,
The stone came the other day and is to be set today. It is beautiful!! My friend at the stone company even said he was impressed and it was the most beautiful stone he had ever seen. I was taking a lot of deep breaths on my way to see it because it was a risk ordering such an important item without seeing it in person. When I did see it, it took my breath away. My kids and Tracey's parents are also very pleased. Thanks so much for building us a unique, quality stone, and providing me with outstanding personal and professional service. I won't forget your efforts.
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JinTeng Stone Industrial Co.,Ltd. Email: firstname.lastname@example.org Fax:888 666 6528
Texas 800-536-0319 : 2101 South Highway 19 South, Athens, TX 75751
Pennsylvania 800-235-9018 : 827 East Main Street, Rockwood, PA 15557
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